Installing 123Pet the First Time

Whether you are installing the 123Pet trial or the full version of the software after purchasing, these instructions are the same. If you need any help, please don't hesitate to contact us for assistance. Before installing, make sure that your computer meets the system requirements.

1. Download 123Pet Software

Download the latest version of 123Pet Software using the button below.


Download Latest Version



Select the option to Run the file when you see the pop up message. We recommend that you exit other programs while running the setup file.

If you choose the option to Save the file instead, your browser may prompt you to select a download location. We recommend saving the file to a location that is easy to find, such as your desktop. Once the download is complete, you can double-click the downloaded file to begin the installation. If your browser does not prompt you to select a location, the file will be saved to the default location (most likely your downloads folder).

installing 123Pet software

2. Install Prerequisite Software

If you have Windows 7 or Windows Vista, you may see a User Account Control message come up when the program starts to install. In this case, allow the setup by clicking on Yes.

Before installing 123Pet on your computer, the installer will check to make sure your computer has all of the programs needed in order for 123Pet to work properly. If it detects one or more missing applications, it will install them for you. Press the Install button to install these applications.

123Pet prerequisite installation

3. Install 123Pet Software

You will see a standard welcome screen come up for installing the program. Click Next to continue.

step 2 of installing 123Pet software

Accept the license agreement and click on Next to install the software.

step 3 of installing 123Pet software

You will then be shown the installation location of the software. Do not change this location. Click on Next.

Finally, click the Install button and 123Pet will continue installing.

When it is done, select the option to Launch 123Pet, which will open the program after you click Finish.

step 5 of installing 123Pet software

4. Starting 123Pet for the first time

When you start 123Pet you will be prompted to register the software, or continue using the software as a trial. If you have already purchased the software and have your serial number select the Register option and enter the serial number in the spaces provided to continue. Otherwise, you may continue using the free trial.

step 6 of installing 123Pet software

You will be asked to create a new blank database, sample database, or to restore a backup (if you previously had the software on another computer or are reinstalling on this computer).

If you would like to get started using the software with your own employees, services, and clients right away, then choose the Start Fresh option. If you would like to start learning how to use 123Pet software with some sample information (which can be deleted later), select Start with Some Sample Information.

step 7 of installing 123Pet software

5. Enjoy 123Pet Software!

You can now start using 123Pet software to manage your business. If you run into any problems or would like to set up some one-on-one training with a helpful consultant, please contact our support department.