Free and Unlimited Support

Free and Unlimited Training and Support from Caring and Knowledgeable Experts

with subscription. Free three month subscription included with your initial software purchase

A free three month unlimited training and technical support subscription is included with your initial 123Pet Windows software purchase, so you will have plenty of time to learn the software and reach out to us for any help you may need. You can receive free technical support, training, and hardware setup from our friendly and knowledgeable Customer Support Specialists.

Support Options

When you purchase 123Pet software for Windows, we include a free subscription to our training and support plan for the first three months. After that, if you need support or training, you can choose one of the two options below that works best for your business:


Unlimited Training and Support Subscription:

Provides unlimited phone and e-mail training and support during DaySmart’s regular business hours. Generally, e-mails are answered the same business day.

Get the $59/Month Unlimited Subscription One Year of Unlimited Support for $599

The first two month subscription payments are paid when you sign up for the monthly support subscription. Subscription can be canceled any time.

Pay As You Go:

Pay for phone/remote training and support as you go for $99 per incident or one hour training session. Questions via e-mail are free and generally answered the same business day.

First Time Set Up

Get the software installed and start using it with our helpful quick-start guides.

installation guide:
getting started guide:


Webinars, online videos, and personal training with friendly and knowledgeable experts.

call to schedule your personal training session

Talk with Someone

Send us an e-mail or give us a call and we will help you right away.

let’s talk:
(248) 491-0200 or
(800) 604-2040


Have some questions? We have the answers you’re looking for in our detailed documentation.


Download 123Pet and other software you might need for POS hardware.

Software Updates

Get the latest maintenance release, or add new features by updating to the latest version.