|
|
The Best Support in the Industry
123Pet is a quality-built program that is the easiest pet business software to use. But if you ever need our help, we will always be available to you - for FREE. With your purchase* of 123Pet software, you will receive:
- Free and unlimited web-based training for life
- Free and unlimited e-mail and web-based training for life
- Free and unlimited phone technical support for one year
- Free software and hardware setup during first year
- Two hours of free one-on-one personal training over the phone
|
- Free downloadable maintenance releases for life
- Free software updates for one full year
- Free transfer of your information from a competitor's product
- Free detailed training videos and in-depth user's guide
- Free and unlimited access to our extensive knowledge base
|
Looking for some help?
You are in the right place! If you cannot find what you need, send us an e-mail and we will get right back to you with answers.
Contact Us
Support Hours:
Monday-Friday: 9am-5pm EST
Saturday: (e-mail only) 10am-2pm
E-mail: support@cmjdesigns.com
Phone: (248) 491-0200
Fax: (734) 943-6018
Credit card processing support:
(800) 338-6614
Updates
Maintenance releases to your current version of the software are available by checking for updates from the Help pull-down menu.
Purchase an update to the latest version to access all the great new features.
Support Resources
Support Forms
For lost password, serial number, domain transfer, and other forms for special support incidents, click here.
Company and Support Policies
Information about our technical support, return, update, hardware support, and other policies. |
Hardware Requirements
Computer requirements for running the latest version of 123Pet software
Company Privacy Policy
We are committed to respecting your privacy and keeping your information secure. View our privacy policy for more info. |
Hardware support contact info
If your hardware is defective, please contact the appropriate manufacturer below. View the policies page for warranty information.
Receipt Printers
Epson Phone Support:
(562) 276-1314
Epson Online Service and Support
Find an Authorized Epson Service Provider
Credit Card Readers
Magtek Technical Support:
(800) 788-6835 or (651) 415-6800
Bar Code Scanners
Metrologic Technical Support:
(800) 436-3876
|
Computers
Hewlett Packard Support:
(800) 334-5144
Cash Drawers
MMF Technical Support:
(800) 769-1954
APG Technical Support:
(763) 571-5000
Keyboards
Unitech Technical Support:
(800) 861-8648 |
*Software purchase refers to payment plan or full one-time purchase. Unlimited phone support and training not included with Solo edition purchase. With the purchase of the Solo edition, one hour of phone support and one-on-one training is available during the first 60 days. Additional training and phone support can be purchased after this free support and training has elapsed according to the support policies. When leasing the software, you will receive free unlimited support, training and updates in accordance with our policies
|
