Two-Way Texting

Two-Way Text Messaging

Scale Personalized Client Relationships with Two-Way Text Messaging

Communicate with customers the way they prefer–by text. Easily send, receive, and reply to text message conversations in real-time, right from within 123Pet!

Two-Way Text Messaging

Scale Personalized Client Relationships with Two-Way Text Messaging

Communicate with customers the way they prefer–by text. Easily send, receive, and reply to text message conversations in real-time, right from within 123Pet!

Of consumers are particularly frustrated when they can’t respond to a text from a business.
(Business Wire)

of people would rather text with a business about appointments than by email or phone.
(State of Texting Report)

of texts are read within 3 minutes, making SMS the fastest way to reach consumers.
(Forbes)

Provide clients with your SMS number and receive in-app notifications in real-time when a client texts you:

  • Questions regarding your business opening hours
  • Inquiries regarding their upcoming appointment
  • Appointment requests for a particular groomer
  • Reschedule/cancellation requests

…and so much more!

123Pet Two-Way Texting

Reply to your client’s texts with a few simple clicks! Once you receive an incoming text notification, simply click the notification to bring up the two-way texting screen–conveniently located at the bottom of 123Pet software.

Want to send a new text? Simply search by client name or phone number and write your new SMS message in the pop-up screen, or combine two-way texting with our Text Marketing feature to send text templates (pre-made or design your own), and send bulk automated or one-time texts to your clients, filtered by your desired criteria.

two-way texting
Two-Way Texting

The 123Pet’s mobile apps for Apple and Android will allow you to communicate with clients from anywhere, anytime!

  • View, send and reply to texts right from the “Messages” tab in the 123Pet app
  • Allow for in-app and/or mobile notifications so you never leave client queries lingering
  • Include emojis in your text messages to entice and engage clients 🐩 😀 🙌  🐶 🐾 🦴 📱
  • Receive photos from clients including pet pictures, past grooms, cut/style preferences, and so much more!

Add Two-Way Texting to Your Campaign Mix!

Or Call Us At (800) 376-0123!