123pet groom™ Support

You have questions, we have answers!

Below are links to the most common questions, but if you can’t find what you need select the product knowledge base below to find more information.

123pet groom™ Support

Getting Started

Remotely Connect to My Business

Download TeamViewer

Download Now

First Time Installation

Get started by installing the software.

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Downloads and Drivers

View all software downloads and drivers for 123Pet.

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Training Videos

Grab some popcorn and watch these.

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Software Release History

View the software Release History for 123Pet.

Release History Version 13 – Desktop

Release History – Cloud

Hardware Requirements

Can my computer run the software?

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Updating 123Pet Software

Click for steps for updating your current software.

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Online Support Forms

Fill out these forms to allow us to update, recover, or process information for your account.

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Contacting Support

Click for steps for updating your current software.Call, email, or chat – your choice.

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Add-ons & More

Online Booking

Custom website for bookings – even on facebook!

Remote Access

Stay connected with apps and more 24/7.

Messaging Service

Text confirmations, marketing, and more.

Integrated Credit Card Processing

Best rates, best features!

Still Can’t Find What Your Looking For?

Select the knowledge base for your product below for more information.

We’re are here to help!

(800) 604-2040


Business Hours:
Mon, Thurs, and Fri: 9am – 8pm EST
Tues and Wed: 9am – 9pm EST
Sat: 10am – 5pm EST


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What People Are Saying About Us

by Kashaundra G.

Everything is self explanatory and laid out for you. It is a roadmap of success!

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