There are almost 90 million pet dogs in the United States. People love these furry and loyal companions and will do everything in their power to ensure they get the best care possible.
When they leave for vacation, they’ll want their lovable pooch to stay safe and happy. But how can your kennel compete with the various pet sitters and other kennels in the area? One way is to purchase professional kennel systems.
Are you wondering how a piece of software can help your kennel thrive? Keep reading to discover the top reasons why you should invest in professional kennel systems at your kennel.
Booking Is More Convenient
If you’re like many small businesses, you probably rely on customers calling to make appointments at your kennel. However, this is no longer the most convenient way of doing things.
For starters, this means that working pet parents have to step outside to book a spot at your kennel. If there’s a large volume of calls, customers (or their bosses) may get irritated that it’s taking so long just to get through.
On the flip side, your employees will also stay busy answering the phone. If you receive a large volume of calls, you may have to hire an extra employee just to cover this area. If not, your employees are taking time out of their day to take bookings instead of watching the dogs that are already under your care.
But pet software can solve all these problems with one convenient solution: online booking. Customers can now book whenever they have free time, even if that’s at 3 o’clock in the morning. Employees will now be freed up to focus their attention solely on the pups at your kennel.
It’s Easy to Create Schedules
The dogs you’re housing aren’t the only ones that need schedules. In order to ensure your kennel runs smoothly, you’ll need to create good employee schedules.
A good pet software will act as an employee time clock, so you can keep track of whether or not your employees are showing up on time and how many hours they’re working. You can also create their schedules which will be even easier when you have that handy calendar function that tells you which days will be busy and which won’t.
Late Fees Can Be Added Automatically
If you’ve been in the biz for a while, you’ve likely encountered quite a few customers who picked their pets up late. Not only is this inconvenient because you need to care for a dog longer than planned, but you also have to go back and add the late fee in manually.
But the right professional kennel system will automatically add the late fees to their bill for you.
You Can Create Pet Cards
“Is that Daisy or Sandy? They look so much alike!”
Mixing up dogs is a recipe for disaster. The last thing your small business needs is to end up giving that special food or medication to the wrong dog!
Professional kennel systems will allow you to print all that vital information on a card along with the pet’s picture. You can then keep these cards next to the dog they’re about, so your employees will have the information they need to give each pup individual and personal care. Plus, including a picture acts as a second safety feature to ensure the card is always with the right dog.
You Can Better Keep Track of Info
When you’re trying to look after a dozen or so dogs, it’s important that all their information is properly stored. Otherwise, you risk shifting through a mountain of papers just to look for Max’s feeding schedule or Fluffy’s pick-up time.
A quality pet software makes information easy to keep track of. With the click of a button, you can gain access to all the information you need, like pet info, owner info, and any special instructions.
You can also opt for software that supports a calendar feature. This will allow you to see when and for how long each pet is staying instead of having to go into their individual files.
You Can Send Automated Messages
Do you want to remind owners of their drop off or pick up times? Instead of taking the time to see who is due to pick up their pooches and emailing or texting them yourselves, you can send automated messages through your kennel system.
This will help remind customers what time they’re due in and can reduce the number of late pick-ups and drop-offs.
It’ll Increase Customer Satisfaction
All the amazing benefits listed above work towards one important goal — customer satisfaction. Your customers will love the convenience of booking online and getting those automatic notifications when pick-up time draws near.
Keeping all the info in one spot, creating pet cards, having employees who don’t have to stop what they’re doing to answer phones, and ensuring you have enough employees scheduled to handle the number of pets ensures that the dogs staying at your kennel are getting the best care possible.
This will make your customers more likely to come back time and time again, thus increasing your sales and helping to stabilize your income. They may even tell their friends how amazing your kennel!
Importance of Getting Professional Kennel Systems
Don’t let your kennel suffer because you don’t have the right software. Professional kennel systems can ensure that your business runs smoothly and all the pooches leave happy and well cared-for.
Are you ready to invest in quality kennel software? Get in touch with us today to get more information on our products. We offer specialized software to meet the needs of your kennel, doggy daycare, pet salon, or dog training company.
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