Selling & Redeeming a Gift Certificate

Selling & Redeeming a Gift Certificate

In this instructional video you’ll see how tracking gift certificate usage is simple and stress-free with the software.

To sell a gift certificate, create a ticket and click the ‘Purchase Gift Certificate’ button. On the screen that pops up, you’ll be able to select the gift recipient as well as the gift giver. On the bottom part of the screen, you’re able to specify a currency amount and can also select products, services, or packages as redeemable items. After you’re done, click ‘OK’ for the gift certificate to be added to the ticket for checkout.

To redeem a gift certificate, create a ticket and click the ‘Redeem Gift Certificate’ button. A window will pop up that will allow you to look up a gift certificate either by ID or client name. After selecting which gift certificate you’d like to redeem, you’ll be asked to specify which items and/or how much currency the customer would like to redeem from a certificate. When you’re finished, click ‘OK’ for these items to be applied to the ticket.

After gift certificate has been purchased, you can at any time edit it by clicking on the Gift Certificates button and selecting ‘Edit Gift Certificate’.