Release History Version 11

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Release History Version 11

Software Release History Version 11


December 29 - Version 11.1.0 Build 1612
  • Corrected Appointment Book loading when option for Reminders is checked
November 28 - Version 11.1.0 Build 1611
  • Updated TeamViewer version
  • Changed 'Advanced Search Option's to state 'More Search Options' or 'Fewer Search Options'
  • Added a link on the Remote Access Status screen and Online Services drop-down menu to quickly manage Remote Access users
  • Added alternating row colors to Employee Access screen
  • Fixed an error that was sometimes generated when modifying a client’s cell phone number
  • Fixed an error that stopped 0 Qty Used services from being removed from the Appointment Book when the option to remove them was set
  • Fixed an error with reminders not properly sending for appointments within a few days of each other
  • Fixed an error where a To Address greater than 60 characters threw an error
  • Fixed an issue where the appointment reminders list to be sent was inaccurate
  • Reminders sent for multiple dates were now including additional dates
  • To Number is now set automatically when texting a direct number
  • Fixed an issue with sending an email receipt for a Closed ticket
  • Fixed an issue where the tax was doubling on a ticket when tendered by Gift Certificate containing a service with a linked product
  • Fixed an issue when closing a ticket with Referrals
  • Ticket History can now be updated for tickets with Void/Cancel/No Show status
  • Gift Card and Gift Certificate IDs now recorded in Ticket History
  • Improved sync process for QuickBooks Connect
  • Fixed an issue with an error thrown when trying to open Account Mapping screen after canceling the Auto Sync with QuickBooks Connect
  • General Ledger entries with a negative total now sync with QuickBooks
  • Supplier contact information and details now sync with QuickBooks
  • Products with a negative price now sync with QuickBooks
  • Fixed an issue with reports 17, 21, and 22 when ran through Reports drop-down menu
  • Color codes now work when a Service or Category contains special characters
  • Improved Client Report search functions
  • Fixed an issue with negative Loyalty Points being recorded when performing a Multi-ticket Checkout using inclusive taxes
  • Fixed and issue where the Address 2 line not printing on Dymo template labels
  • Fixed an issue with barcode labels printing with special characters in the description
  • Fixed an issue where pressing F5 would not refresh Tickets screen
  • Fixed an issue where 'Add Product' prompt did not generate when updating inventory using a Barcode Scanner
  • Fixed an issue where the Aveda Equivalent Benchmarking search feature would not update the employees name if it was recently changed
July 14 - Version 11.0.3 Build 1609
  • Updated the license agreement
  • Fixed an issue with multi-day tickets when updating from Version 9
  • Fixed an issue with future appointments when updating from Version 6 which affected Online Booking
  • Fixed an issue with updating from Version 6 where a field was missing from the Employees table
  • Fixed an issue where only returned services were showing in the Previous Other tab in Purchase History
  • Fixed an issue when a newly created employee would not show up in payroll until the user opened the Payroll Configuration screen
  • Fixed an issue with exporting the Aveda Benchmark report where the columns in the Excel file were not matching up with what was displayed in software. Also fixed an issue where it was missing the # of Pre-booked Clients.
  • Fixed an issue where customizing the order of Linked Resources on a service was not working
  • Fixed an issue with software freezing when credit card was swiped
  • Fixed an issue with Package IDs items were removed if the ID was changed
  • Fixed an issue with editing the order of the items on a Package
  • Fixed an issue where First and Last names were not automatically capitalized when adding a new client
  • Fixed an issue with Split Tender option. If entire ticket is paid in full by processing a credit card, the ticket will now automatically close
  • Fixed an issue to hide the ‘Single Tender’ if there is a split tender transaction with a Credit Card transaction
  • Added a note informing user that printing the Daily Schedule will automatically adjust to fit one page
  • Fixed an issue with saving a previous payroll to Excel where the Employee column's text is unreadable
  • Fixed an issue with the way taxes are saved on the options screen
  • Improved descriptions on the Employee Performance Report
  • Reports 15, 16, 17, 18, 19, 20, 21, and 22 now run even if no products/services are found
  • Corrected ARITHABORT error when running Reports 19 and 38.
  • Fixed an issue where the To Number was not set when manually sending an sms to a direct number
June 17 - Version 11.0.3 Build 1607
  • Corrected issue with appointment color codes displaying improperly
June 16 - Version 11.0.3 Build 1606
  • Updated the license agreement
  • Added password protection control for View Employee Contact Information
  • Online Booking icon can now be added to the Navigation bar after sign up
  • Added “Configure Online Booking for Facebook” link to Online Booking Settings
  • Added “Configure Booking Plugin to Your Own Website” link to Online Booking Settings
  • Running payroll no longer prompts to enter hours for inactive employees
  • Check stub now displays correct YTD totals if the pay date is in the future
  • W2/1099 report no longer displays employees with no gross pay for the year
  • Client Report now excludes clients who make returns for items that would have qualified them for a campaign
  • Clients Purchase History now displays returns under Other tab
  • Ticket search no longer cleared when clicking an Online Booking pop-up
  • 0 minutes Finish Times no longer cause scheduling conflicts
  • Remote Access Service now disabled when software is deactivated
  • Reactivating a canceled marketing campaign delivers e-mails not previously sent
  • Corrected issue where some SMS messages were not sending for select users
  • Hours Worked Based on Time Clock Entries report no longer throws an error for select users
  • Corrected issue with rounding calculation on Tickets screen for select users
May 19 - Version 11.0.3 Build 1605
  • Blacklisted e-mail addresses no longer marked invalid
  • Improved messaging template performance
  • Exception error no longer thrown due to high Windows security settings
  • Improved QuickBooks Connect installation performance
  • Corrected an issue with restoring a database made with SQL Server 2005 into SQL Server 2008
  • Corrected repair & compact errors experienced by select users:
    • when trying to save a closed ticket
    • when deleting a ticket
    • when doing a ticket search without a Service ID
    • when changing the database password
    • when e-mailing a receipt while closing a ticket
    • when sending e-mails during ticket cancellation
    • when editing a ticket for a deleted employee
    • when running reports without required input
    • when generating a test document for label printing
Mar 23 - Version 11.0.3 Build 1604
  • Added a computer information screen that can be accessed from Help > About
  • Scheduling a ticket now requires a service
  • First visit and last visit dates now store with both date and time
  • Custom reports now working properly
  • Commission exceptions now properly enforced when using Dual Commission system
  • Improved UI for minimize/close buttons
  • Corrected description for the Year to Date Payroll Report
  • Gift Certificate quantity now updates when item quantity is altered on the Gift Certificate
  • Search by Category on General Ledger now shows associated Split transactions categories
  • Updated ZIP Codes in Sample and Blank Database templates
  • Gift Card IDs can now be added directly to the ID column on tickets
  • Hi-Res images can now be imported to Picture Manager
  • Viewing previously calculated payrolls now sorts by date properly
  • “None” Employee now shows on the Sales and Totals Report even if only Active Employees is checked
  • Activity Log now clears based on selected settings
  • Mailing Report now excludes future dates when searching based on First and Last Visit Dates
  • Mailing Report now excludes extra spaces when searching multiple words
  • New titles for Clients now added as new categories automatically when importing
  • Clients and Client History Notes no longer duplicate if imported more than once
  • Sending Marketing Campaigns no longer throws an "out of memory" error
Feb 4 - Version 11.0.3 Build 1603
  • Corrected issues with importing Employees & Clients
  • Hours Worked Based on Time Clock Entries Per Day report now displays the grand total row correctly
  • Fixed an issue with the Add/Edit Time Clock Entry and Delete Time Clock Entry permissions
  • Select reports now calculate percentages
  • Product reordering now works if a product has a ‘&’ in it
  • Packages now split the amounts correctly if the price was forced to a certain amount
  • Fixed issue printing the formula history in the wrong order on standard schedule
  • Profit and Loss report now reports negative values
  • Report 607 can now be run by ID
  • Fixed an issue with redeeming more prepaid services than available in certain instances
  • Fixed using the Barcode Scanner on the lookup screen
  • Added functionality when a text reminder is sent to state ‘Reminder Sent’ on ticket
  • Fixed issue with special characters not displaying correctly
  • Fixed issue where an ‘@’ character was still getting added to the SMS number
  • Improved UI where there was some left over text remaining when the client balance screen is hidden
  • Client’s birth year no longer set to 1896 if none was entered
  • All Voided, Canceled, or No Show were now show on the Tickets screen
  • Improved software registration process


Nov 05 - Version 11.0.3 Build 1602
  • Improved wait list search results and functionality
  • Resolved issue with time clock comments being removed when employee clocks out
  • Fixed error when saving marketing campaigns using client purchase history
  • Closing tickets with client default discounts now updates the ticket item properly
  • Resolved issue where sometimes checking the tax box would throw an error
  • Line item discounts on invoices now only applies discounts to the individual item
  • Improvements to services with processing times displaying correctly when connected to a resource
  • Fixed Quick Book syncing issues with gift cards
  • Resolved issue where appointment reminders would not send for tickets with products
  • Corrected problem with time clock entries permissions
  • Disable the ability for computers connected as a WAN client to activate the software
  • Fixed issues when updating from versions 9 or 10
  • Resolved error when client's have apostrophes in their email addresses
  • Enforcing edit/delete tips permissions
  • Improvements to Messaging System background worker
  • Now allowing duplicate vaccination names to be used by different types
  • Allow viewing of ticket history on deleted tickets
  • Fixed dymo label printing in windows 10
  • Fixed Quick Books syncing getting caught in an loop
  • Selling a gift certificate with a credit card now adds the gift certificate correctly
  • Added prompt to inform user if they have an out of date open edge(x-charge)
Sept 29 - Version 11.0.3 Build 1601
  • Corrected Quick Books sync issue that did not allow voided tickets to be synced
  • When making a recurring appointments, copy the tender type from the original ticket to the recurring appointments
  • Fixed client merge not merging pre-paid services
  • Client screen now defaults the advance search last visit to today correctly
July 13 - Version 11.0.3 Build 1597
  • Software Free Trial now no longer has restrictions and allows users to try out Remote Access and Online Booking during their trial
  • Automatic registration with temporary serial numbers for users with windows subscription plans when the software is registered with an administrator account
  • Resolved an issue with Search Ticket Availability
  • Fixed an issue with the Mailing report date range with birth dates
  • Improvements to text messaging reminders
  • Corrected an issue with Pole displays showing inaccurate totals when discounts are applied
April 01 - Version 11.0.2 Build 1593
  • Improvements with client to server relationship
Mar 24 - Version 11.0.2 Build 1592
  • Improvements to the Premium Messaging Service
  • Added the ability to see why a client has an invalid e-mail address by clicking on the icon on the edit client screen
  • Added the ability to mark a client’s e-mail as “valid” by clicking the invalid e-mail icon within the edit client screen
  • If a marketing campaign is cancelled, all pending e-mails associated with that campaign are now deleted
  • Minor fixes to the ticket system
Feb 20 - Version 11.0.2 Build 1588
  • Resolved an issue with some databases failing to update to released build 1587
Feb 19 - Version 11.0.2 Build 1587
  • Enhancements to the Remote Access service on server computers
  • Added the ability to specify that taxes are calculated before or after a discount is applied
  • Added the ability to edit a gift certificate that is on a closed ticket
  • New U.S. Federal and Canadian Provincial tax tables (does not require a software update; these can be downloaded independently)
  • QuickBooks Connect: Optimized syncing to QuickBooks
  • Fixed an issue printing some Dymo labels
  • Fixed an issue with color codes linking to service categories that contain special characters
Jan 08 - Version 11.0.1 Build 1581
  • Birthday notification for pets as well as clients now in 123Pet when creating/opening an appointment
  • Fixed issue with Pole Displays
  • Fixed a QuickBooks issue in the AutoSync settings
  • Small improvements to Invoices
  • Optimized Google Calendar insert
  • Resolved issue with label printing
  • Improvements to Messaging Service
  • Added a download link to the “Build miss-match” message in the software


Dec 16 - Version 11.0.1 Build 1580
  • Fixed some issues with image rotation inside of the Picture Manager
  • Pole Display enhancements including serial based support
  • Resolved an issue when re-ordering products listed inside a package
  • Service price added to Standard schedule appointment book printout
  • Pet names and breeds are inserted for tags on client-based marketing campaigns
  • Separated the client name column to first name and last name in the find pet search screen
Dec 4 - Version 11.0.1 Build 1578
  • Fixed an error when going into online booking requests in the tickets screen
Nov 20 - Version 11.0.1 B1576
  • Users are now able to delete Vaccinations from Master List
  • Reverted back to the ability to print the Breeding Status on a Travelers ticket
  • Fixed an issue with pictures not being sent on emails
  • Restored prompt allowing searching for ID's not found on a ticket line item
  • Payroll configuration screen no longer lists inactive employees
  • Minor improvements to messaging notification system
  • Improved photos within e-mail templates
  • Resolved issues with scheduling screen
  • Added menu item for adding new users to the Remote Access pull down menu
  • New option for e-mail receipts allowing users to include the employees name on ticket details
  • Added the ability to access Ticket History on cancelled tickets
  • Appointment reminders now combine same day appointments into one message
  • Resolved special characters in product ID's crashing Report #18
  • Optimized re-sending an email reminder on a ticket
  • Added in functionality to restart the Hamachi service located in Help -> About -> Advanced for Hamachi users
  • Fixed a bug where the sales tax was not saving on ticket items
  • Added in an option to not send appointment reminders on the day of the appointment
  • Optimized updating from older versions of the software
  • Addressed bug where changing clients on a ticket didn’t show up popup alerts for new clients
  • Various report enhancements
Oct 1 - Version 11.0.1 B1573
  • Appointment reminder details no longer include the full employee name, only the first name
  • Fixed an issue with pet insert items not being populated
  • Optimized saving pending message batches bigger then 10,000
  • Fixed an issue with scheduling tickets while having Windows short date set to 'yy/MM/dd'
  • Minor improvements when adding package with a service and then adding said service as another ticket item
  • Enhanced dual commission system
  • Various report enhancements
  • Resolved issues with the product screen
  • Reverted logic when entering an ID into a ticket
Sept 18 - Version 11.0.1 B1572
  • Renewed software certificate
Sept 12 - Version 11.0.1 B1571
  • Optimized selling packages
  • Restored Pet name to the Standard Schedule printout
  • Added new message preventing users to add inactive items to a gift certificate or ticket
  • Enhanced Appointment Book Auto-Refresh
  • Improved invalid e-mail prompt for clients with blank e-mails
  • Resolved using product aliases on a ticket
  • Optimized editing Gift Certificates on a closed ticket
  • Optimized linked resources on open tickets
  • Fixed error being thrown when checking in a client through a ticket
  • Optimized client list importing
  • Added currency formatting to VAT report totals
  • Fixed Appointment Booking right-clicking issue
  • Improved account mapping with general ledger accounts with the QuickBooks Module
  • Resolved rounding issue when applying credit to a discounted ticket
  • Optimized barcode printing through Dymo labels
  • Resolved an issue with the Business Performance Report when changing dates
  • Added "Appointment Receipt" category filter option on the Messaging screen
  • Improved message feedback processing
  • Added the ability to customize e-mail receipts
Aug 25 - Version 11.0.1 B1568
  • Implemented new buttons for Messaging Screen
  • Resolved application error connect to reminder system for some users
Aug 20 - Version 11.0.1 B1567
  • Fixed an issue with viewing Gift Certificate Usage History
  • Resolved issues with Edit Pet screen and inactive pets
  • Optimized data loading when typing service/gift certificate IDs into the ticket grid
  • Resolved negative service amounts into quote/invoices
  • Added feedback for pending messages with new Messaging Service
  • Optimized changing check-in times for Tickets
  • Resource/Kenneling occupancy improved
  • Various report enhancements
  • Increased the minimum window allowed for time restrictions when sending messages
  • Improved Welcome Screen panel scaling
  • Enhanced the ability to delete a massive amount of records from MDI screens
Aug 7 - Version 11.0.1 B1565
  • Fixed issue where past Appointments would appear on the Upcoming Appointments list on print receipts
  • Limited users from deleting enabled notification templates
  • Improvements to unsubscribe link connecting to client info card
  • Resolved rebooking appointments with packages and their start times
  • Large date range selecting for Standard Schedule printing fixed
  • Updated notification for user with pending e-mails and invalid marketing templates
  • Optimized saving SMS information into the database
  • Resolved scheduling appointments for resources with "none" employee listed
  • Resolved display issues for Edit Message form
  • Improvements sending messages to very long recipient addresses
  • Reverted Mailing Report listing to sort by last name in alphabetical order
  • Optimized appointment book multi-click operations
  • Fixed required "referral type" and "created by" with tickets scheduled with Online Booking
  • 123Pet: Improved client with pet merging feature
  • Improved importing into the database
  • Added the ability to re-send emailed receipts from the Edit Ticket form
  • Increased interval for resending pending messages
  • Added button to Edit Message form to view feedback response from client's provider if received
  • Completely revised label printing for Dymo printers for more fluent label creating
  • Orchid: "Request Support" link to DaySmart Online Forms added under "Help"dropdown menu
  • 123Pet: Added print button for individual pet Grooming notes
  • Improved linked resource viewing from tickets screen
  • “View Comments” button restored for voided tickets
  • Resolved an issue when editing custom color codes
  • Improvements and fixes to various Marketing Campaign target clientele issues
  • Reverted the birthday and anniversary date controls under the client form
  • Restored the “Import” button for Custom Reports
July 28 - Version 11.0.1 B1563
  • Minor improvements to automatic messaging system
July 24 - Version 11.0.0 B1561
  • Minor improvements to date range selector in reports
  • Optimizations to appointment reminder timing
  • Fixed minor bug when importing clients
  • Messaging Service display screen column width fixed
  • Fixed minor bug with saving the primary phone number for a client
July 14 - Version 11.0.0 B1560
  • "Delivered By Address" insert item added to message templates
  • The Supplier list drop-down menu on the Edit Product screen is now sorted alphabetically
  • Minor Improvements to Advanced Search Options
  • Pre-Paid Service Balances Report no longer displays clients with a Pre-Paid Service balance of 0
  • Built-in functions for Custom Reports restored
  • Optimizations and improvements to Marketing Campaigns
  • Fixed an issue with sending a client a text message from within the Edit Client screen
  • Fixed issues with credit card processing on unscheduled tickets
July 9 - Version 11.0.0 B1559
  • Changed the wording in the Time Clock from “Logged In/Out” to “Clocked In/Out.”
  • Fixed issue where client anniversary dates were not saving correctly
  • Fixed issues with some functions not working under appointment book "right-click" listing
  • Added Quotes And Invoices & Purchase Orders to searchable Categories under the Messaging Screen
  • Invalid E-mail and Text Number Report (#162) added to the side of client screen and messaging screen
  • Password Protection for various reports is now restored
  • Fixed the ability to rebook closed appointments
  • 123Pet: Disabled pet transferring if editing a ticket
  • User’s Guide searching improved
  • Corrected duplication of emails on some marketing campaigns
  • Employees marked on products no longer receive appointment notifications
  • Corrected issue with tax staying on some tickets when product/checkbox was removed
  • Progress bar added back into "E-mail Now" button for marketing
  • Fixed issue with pictures from V10 not showing under V11 marketing campaign template
June 17 - Version 11.0.0 B1550
  • Remote Access: Accept/Reject Requests from the Remote Access Website for the New Online Booking
  • Make deceased pets inactive
  • Added the ability to print Kenneling and Grooming instructions individually
  • New Report - Expired Pet Vaccinations (#216)
  • Added to show total number of pets that are linked to each Vet under that Vet's info card
  • Automatic mass e-mail marketing implemented
  • Client and Employee E-mail & Text message automatic notification system implemented
  • Daysmart Messaging Service Implemented
  • Ability to E-mail receipts implemented
  • General Ledger - Account specific reporting
  • Added animal types from breeds screen
  • Added the ability to create a pet without associating a client & the ability to transfer pets between clients
  • Mailing Report - Changed formatting of the pet medical history
  • Major update to Online Booking system
  • Edit history columns added on Time Clock Entries screen
  • Modified email/sms categories for in template editor
  • Added button to automatically send status and remote access service logs
  • Removed year from dates inserted on SMS messages to improve 160 character limitation
  • Add a quote/invoice tab in the purchase history for a client
  • Mailing Report - Added a date to the amount spent
  • Added the ability to add your business information to the top and bottom of reports
  • Not allow withheld tips to be added to a ticket containing boothrenters
  • Added the ability to search by Client ID on the tickets client select screen
  • TeamViewer added to installer and added a link under "Help"
  • New Report - Appointments for Clients without a Text number (#159)
  • Mailing Report - Clients who have had a service , but not in X weeks takes into account upcoming appointments.
  • New Report - Sales by Day of the Week - By Employee (#160)
  • Added Emergency Contact information for clients and employees info card
  • Grouped the Employee Access Screen
  • New Report - Client Invalid E-mail and Text Number Report (#162)
  • Mailing Report - Added the ability to search for clients who have NOT had a specific service
  • New Online Booking - support resource scheduling, handles pre-paid service redemption, and schedule in real time added
  • New Online Booking - SEO, Social Media Links, add custom webpages, and accept requests automatically added
  • Added filter for the Commission Details listing
  • New Online Booking - Facebook Application available
  • Added View Client Info to Appointment right-click menu
  • Wait List - Show number of days waiting instead of "Over 24 hours"
  • New Report - Employee Totals Grouped by Employee Category (#161)
  • Mailing Report - Added Zip Code filter
June 4 - Version 10.0.9 B1355
  • Dymo label printing margin corrections and optimization
Feb 27 - Version 10.0.8 B1349
  • Optimize database update routine when updating to a newer maintenance release
Feb 5 - Version 10.0.8 B1347
  • W2/1099 Report is now based on payrolls pay date, instead of the end date for a given pay period
  • Starting March 15, 2014, QuickBooks will no longer be supporting the interface with DaySmart products (QuickBooks Connect). Due to this change, DaySmart products will no longer work with QuickBooks Online starting on this date. This applies only to the Online edition of QuickBooks
  • Remote Access is now available to Solo users
  • 123Pet - Users will not receive a warning when attempting to mark a pet with a 'deceased' status as active
  • Resolved an error stating "The resource could not be located" when attempting to edit a resource
  • 123Pet - Customers that do not have any pets associated with their account will now appear on the client look-up screen

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