Release History Version 12

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Release History Version 12

Software Release History Version 12


September 27 - Version 12.0.5 Build 2060
  • Additons to Activity Log reporting: deleting a gift card, changing a client ID, deleting a time block, deleting a pet. Also the Activity Log will no longer clean up items that were of Delete action.
  • Improvements to software themes, user interface and error handling.
  • Changed default search setting for products and services to active.
  • Optimized email storage.
  • Better instructions when editing gift certificates.
  • Resolved errors with updating services, products, or clients.
  • Fixes related to reports, tickets, and various settings.
  • Improvements to QuickBooksSync.
May 10 - Version 12.0.4 Build 2053
  • Fixed an issue where the software was unable to close outside of Messaging time restrictions.
  • Fixed an issue where a blank dialog would be shown when purchasing a $0 Gift Certificate.
  • Added clearer language on Loyalty Point redemption message.
  • Fixed an issue for select users where an error was thrown when creating a new ticket or adding a service.
February 22 - Version 12.0.4 Build 2049
  • The default messaging restriction times have been changed to 9am - 6pm
  • Implemented warning that time clock entries span multiple days if clocking in and out on different days or if clocked in > 12 hours
  • Users will no longer be able to clock in if they are already clocked in on a different day
  • Reduced the time between appointment request notifications from 5 minutes to 30 seconds
  • Added a new check to enforce unique marketing campaign names
  • Improved Appointment Book loading for Network and Multi-Location editions
  • Improved title and description for Reports 26, 29, and 121
  • No longer allow users to access the messaging screen or manually send out messages if they are connected to another location's database in Multi-Location edition
  • Dashboard descriptions now match the descriptions in mobile apps
  • Added more detailed information when viewing the Online Booking Request Information
  • Fixed an issue where Appointment Book is not clickable if column width is less than 50
  • Fixed an issue preventing generic document status from being loaded correctly
  • 'Show Inactive' checkbox will now show on Clients screen whether or not the Advanced Search options are shown
  • User will now be prompted to choose a different Resource if chosen Resource is already booked
  • Fixed an issue where the second address line for an employee wasn’t being included when printing a W2/1099 form
  • Fixed an issue where inactive coupons without an expiration date were not showing when searching for coupons through a ticket
  • Fixed an issue where the bonus exceptions were not showing when modifying a product
  • Fixed an issue where processing messaging feedback would cause the software to time out and close
February 6 - Version 12.0.4 Build 2048
  • First payment type now selected by default where no payment type is set and is not found in the list of payments
  • Adding an employee or restoring a deleted employee no longer syncs the employee's email and phone number(s) with Online Booking
  • Fixed an issue where redeeming more prepaid services than available was allowed when scheduling recurring appointments and rebooking an appointment
  • Fixed an issue where it wasn't clear that the installed DYMO software may not be supported by our software. It will now let the user know and then take them to download the correct DYMO software from our product site
  • Fixed an issue where users were not able to run different DaySmart Software, Inc. programs at the same time
  • Fixed an issue where users sharing the same computer were not be able to run the same program concurrently from 2 different Windows user accounts
  • Fixed an issue where the Process Time duration was not updating if a service Finish Time was dragged on the Appointment Book


November 21 - Version 12.0.4 Build 2045
  • Appointment Book now displays the Reminders/Confirmation icons by default
  • Fixed an issue where some users got an error when modifying a client
November 17 - Version 12.0.4 Build 2044
  • Fixed an issue which causes a ticket not to open when first loading the software in some cases
November 15 - Version 12.0.4 Build 2043
  • Updated the User’s Guide
  • Updated TeamViewer version
  • Improved software startup routine to prevent errors for some users
  • Added icons to the Appointment Book to indicate when a reminder has been sent and a confirmation received
  • Changed 'Advanced Search Option's to state 'More Search Options' or 'Fewer Search Options'
  • Improved UI on Messaging screen sidebar
  • Clarified message status bar for Messaging sendout
  • Added warning to alert user that text message may send in multiple segments
  • Wait List now automatically refreshes for network users
  • Improved UI for software registration screens
  • Added a link on the Remote Access Status screen and Online Services drop-down menu to quickly manage Remote Access users
  • Fixed an error that was being thrown when filtering the Clients screen by last visit, which cleared out the most recent visit
  • Schedule warnings now show when creating an appointment during scheduled off times
  • Fixed an error generated when modifying a client’s Prepaid Services and the current quantity was negative
  • Fixed an error sometimes thrown when saving a template with images
  • Fixed an error sometimes thrown when loading the database connection settings
  • Improved the Marketing Campaigns screen to show more detailed information about sendouts
  • Reminders sent for multiple dates were now including additional dates
  • Fixed an issue with sending an email receipt for a Closed ticket
  • Fixed an issue when closing a ticket with Referrals
  • Fixed an issue where the tax was doubling on a ticket when tendered by Gift Certificate containing a service with a linked product
  • Ticket History can now be updated for tickets with Void/Cancel/No Show status
  • Gift Card and Gift Certificate IDs now recorded in Ticket History
  • Improved sync process for QuickBooks Connect
  • Fixed an issue with an error thrown when trying to open Account Mapping screen after canceling the Auto Sync with QuickBooks Connect
  • General Ledger entries with a negative price now sync with QuickBooks
  • Products with a negative price now sync with QuickBooks
  • Fixed an issue with reports 17, 21, and 22 when ran through Reports drop-down menu
  • Color codes now work when a Service or Category contains special characters
  • Improved Client Report search functions
  • Fixed an issue with negative Loyalty Points being recorded when performing a Multi-ticket Checkout using inclusive taxes
  • Fixed and issue where the Address 2 line not printing on Dymo template labels
  • Fixed an issue with barcode labels printing with special characters in the description
September 19 - Version 12.0.3 Build 2039
  • Corrected object reference error for select users during email reminders sendout
  • Corrected error logging for select users during email reminders sendout
  • Error log now automatically submitted when reminders cannot be sent
August 31 - Version 12.0.3 Build 2036
  • Improved UI for Messaging Service screens
  • Added a Status Bar containing Messaging Service usage information
  • Improved UI for Database Controls screens
  • Improved reliability and functionality of Select Server Process
  • Added functionality to automatically set up LogMeIn Hamachi in a network environment
  • Improved UI for Employee Passwords screen
  • Updated License Agreement
  • Corrected an issue with multi day tickets when updating from Version 9 to Version 12
  • Corrected an issue with future appiontments when updating from Version 6 to Version 12
  • Previous Other tab in Purchase History now displays correct information
  • Added Helvetica to the font list when creating HTML e-mail templates
  • Order of items in a Package can now be edited
  • Order of Linked Resources on a Service can now be edited
  • Corrected issue with software freezing when processing a credit card
  • New employees now show automatically in Payroll setup screens
  • Aveda Benchmark report can now be exported to Excel correctly
July 13 - Version 12.0.2 Build 2031
  • EMV credit card transactions now submit and begin to process automatically
June 27 - Version 12.0.2 Build 2030
  • Updated the license agreement
  • Improved performance of Appointment Book navigation
  • Improved performance of updating and saving Tickets
  • Added support for the DaySmart Registration system for UK users
  • Added password protection to View Employee Contact Information
  • Online Booking icon can now be added to the Navigation bar after sign up
  • Added “Configure Online Booking for Facebook” link to Online Booking Settings
  • Added “Configure Booking Plugin to Your Own Website” link to Online Booking Settings
  • Check stub now displays correct YTD totals if the pay date is in the future
  • W2/1099 report no longer displays employees with no gross pay for the year
  • Running payroll no longer prompts to enter hours for inactive employees
  • Improved UI for modifying text message templates
  • Reports 15, 16, 17, 18, 19, 20, 21, and 22 now run without selected Products or Services
  • Corrected "ARITHABORT" on reports 19 and 38
  • Improved descriptions on the Employee Performance Report
  • Corrected issue with rounding calculation on Tickets screen for select users
  • Hours Worked Based on Time Clock Entries report no longer throws an error for select users
  • First and Last names are now automatically capitalized when adding a new client
  • Tickets paid in full by one tender now automatically closed when Split Tender is checked but second tender is not used
  • Previous payrolls exported to Excel are now readable
  • Reactivating a canceled marketing campaign delivers e-mails not previously sent
  • Process and Finish times now display correctly for Resources
  • 0 minutes Finish Times no longer cause scheduling conflicts
  • Remote Access Service now disabled when software is deactivated
  • Client Report now excludes clients who make returns for items that would have qualified them for a campaign
  • Clients Purchase History now displays returns under Other tab
May 17 - Version 12.0.2 Build 2028
  • Improved Bootstrapper installation performance
  • Blacklisted e-mail addresses no longer marked invalid
  • Improved messaging template performance
  • New appointments can now get reminders if the client has already received reminders on the same day
  • Ticket History now updates when a reminder is sent
  • Exception error no longer thrown due to high Windows security settings
  • Corrected object reference error thrown when sending pending messages
  • Improved QuickBooks Connect installation performance
  • 'To' number now correctly populates when sending messages
  • Corrected repair & compact errors experienced by select users:
    • when trying to save a closed ticket
    • when deleting a ticket
    • when doing a ticket search without a Service ID
    • when changing the database password
    • when e-mailing a receipt while closing a ticket
    • when sending e-mails during ticket cancellation
    • when editing a ticket for a deleted employee
    • when running reports without required input
    • when saving a gift certificate with no cash value
    • when generating a test document for label printing
April 22 - Version 12.0.2 Build 2024
  • Date Closed field now retained properly when syncing to QuickBooks. Any tickets previously synced will automatically reflect correct information
  • Working Times now only enforced for Resources when scheduled off for the entire day
  • Resource schedules can now be properly copied and pasted
  • Program is now better able to detect an Internet connection when blocked by third party applications
  • Client Notes now importing properly
  • Comments now save properly on time punches when Clocking Out
  • Messaging Service now has its own error log
  • Corrected an issue that caused only some e-mail reminders to be sent automatically
April 13 - Version 12.0.2 Build 2022
  • New Bootstrap installation process for first-time (full) installations
  • New and improved software startup and automated SQL connection process
  • Added estimated character counts when modifying text message templates
  • Access key computer data from the About screen by going to Help > About > Advanced > System Information
  • Default text message templates shortened to avoid exceeding character count for a single text message segment
  • Program now displays more informative message when registering an expired or invalid serial number
  • Client Lookup screen now passes information from the Search field into the data fields when creating a new client
  • Program now displays more informative message when a client computer fails connecting to a server computer due to build incompatibility
  • The computer's "Sleep Mode" is disabled when the Messaging Service is running, increasing reliability of automatic messages send outs
  • New password protection options added:
    1. Checking in an open ticket
    2. Unchecking the sales tax box on a ticket item row
    3. Performing a petty cash transaction
  • Importing a list of items with the same IDs as items already in the database now correctly updates existing records
  • Updated ZIP code list with latest available from USPS to add newly created or changed ZIP codes to the auto-complete options
  • Clients and Client History Notes no longer duplicate if imported more than once
  • New titles for Clients now added as new categories automatically when importing
  • Textboxes in the Client Information section of the Client Mailing report now trim leading spaces
  • Mailing Report now excludes future dates when searching based on First and Last Visit Dates
  • Multiple reminders for a single day now send correctly unless the option to send only one in a single day is enabled
  • Activity Log now clears based on selected settings
  • 'None' Employee now shows on the Sales and Totals Report even if only Active Employees is checked
  • Program no longer automatically checks for update when the software is not activated
  • Viewing previously calculated payrolls now sorts by date properly
  • Resource scheduled OFF now have the 'Warn/Do Not Allow' options appropriately applied
  • Capped maximum file size when importing an image to Picture Manager
  • Wait List search results now consistent whether the 'Between X and Y dates' option or 'Any time after X date' option is used
  • Gift Card IDs can now be added directly to the ID column on tickets
  • Improved the way the Client Pre-paid Services screen builds its list
  • Search by Category on General Ledger now shows associated Split transactions categories
  • Only Administrator DaySmart accounts can now register and activate the software
  • Corrected description for the Year to Date Payroll Report
  • New alert informs user that pending marketing campaigns will not send if the software is closed before exiting
  • Sending Marketing Campaigns no longer throws an 'out of memory' error
  • Improved UI for minimize/close buttons
  • Commission exceptions now properly enforced when using Dual Commission system
  • Custom reports now working properly
  • Corrected issues with client First/Last Visit Dates
  • Scheduling a ticket now requires a service
  • Increased the timeout duration for SQL Server to prevent timeout during startup
  • Special characters can now be used in SMS messages
  • All Voided, Canceled, or No Show tickets will now show on the Tickets screen
  • Fixed an issue where some price exceptions were lost when updating from Version 9
  • Registration message for network users now correctly reflects the number of available licenses
  • Improved printing of Daily Schedule from the Appointment book
  • Improved performance of HTML Editor for marketing campaigns and templates
  • Showing Linked Resources on Tickets screen no longer throws an error when browsing for multi-ticket checkout
  • Client Notes now correctly ordered by appointment date when printing Appointment Book
  • Gift Certificate quantity now updates when item quantity is altered on the Gift Certificate
  • Report #14 now included Gift Cards and Gift Certificates correctly
  • Date range now correctly reflects birthdates on the Client Report
  • Multi-date appointments now reflect dates for specific services on appointment reminders
  • Improved performance of Client Report search time
  • Improved UI for Text Message Template editing screen
  • 'Only show working employees and resources' option now works correctly when the appointment book is showing multiple dates and an employee/resource is only working on some of those dates
Jan 15 - Version 12.0.1 Build 2015
  • Auto Update working again
  • Tip Line Receipt now printing tip line for users without OpenEdge
Jan 14 - Version 12.0.1 Build 2014
  • Tooltip on the Appointment Book now displays the description of the appointment
  • Improved appearance of Appointment Blocks on the Month and Week View of Appointment Book
  • Corrected issue with EMV credit card processing
Jan 13 - Version 12.0.1 Build 2012
  • Fixed issues with and implemented signature capture for OpenEdge EMV Processing
  • Optimized screen load times
  • Optimized Sample Database information
  • Resolved issue with large Red X replacing button toolbar
  • Resolved errors generated using Picture Manager for clients with ID numbers over 1bn
  • Corrected ‘Open on Startup’ preference
  • Corrected errors generated when Managing Templates
  • Fixed issues with Finish Time appearance on Appointment Book
  • Improved Client Report sorting filters
  • Profit and Loss report now reports negative values
  • Resolved issue with available Prepaid Services counter
  • Product Reordering improved for product descriptions containing ‘&’
  • Client Balance updates properly when adding a Ticket using the Purchase History screen
  • Fixed Client Importing where fldMailing was not being set
  • Minimized the chance of adding duplicate Employees with Employee Importing
  • Improved Messaging Feedback reliability
  • Tip reconciliation corrected when using multi-computer edition
  • Barcode Scanner usage improvements
  • Corrected accuracy of percentage amounts shown on some reports
  • Corrected Employee name appearance on a report
  • Fixed issue with changing font size when printing labels
  • Time Clock permissions now enforced
  • Fixed an issue with creating Packages containing a $0 Service
  • General UI performance improvements


Nov 05 - Version 12.0.0 Build 2009
  • Improved wait list search results and functionality
  • Dashboard display improvements
  • Resolved issue with time clock comments being removed when employee clocks out
  • Fixed ticket item look up screen displaying the incorrect number of prepaid services remaining
  • Fixed error when saving marketing campaigns using client purchase history
  • Closing tickets with client default discounts now updates the ticket item properly
  • Ticket item look up no longer applies a service limitation filter when (none) employee is selected.
  • Fixed red ‘X’ appearing for tool bar
  • Resolved issue where sometimes checking the tax box would throw an error
  • Line item discounts on invoices now only applies discounts to the individual item
  • Improvements to services with processing times displaying correctly when connected to a resource
  • Now allowing duplicate vaccination names to be used by different types
  • Fixed Quick Book syncing issues with gift cards
  • Fixed Quick Books syncing getting caught in an loop
Oct 22 - Version 12.0.0 Build 2007
  • Fixed issues where the user with regional settings not supporting decimals throws an error
  • Improved mini previews for Manage Message Templates
  • Resolved issue where appointment reminders would not send for tickets with products
  • Corrected problem with time clock entries permissions
  • Fixed issues when updating from versions 9 or 10
  • Enforcing edit/delete tips permissions
  • Resolved error when client's have apostrophes in their email addresses
  • Improved software performance for businesses using multiple CALS
  • Improvements to Messaging System background worker
Oct 09 - Version 12.0.0 Build 2005
  • Fixed an issue with computers without the xcharge server program running were unable to process credit cards
Oct 08 - Version 12.0.0 Build 2004
  • Corrected Quick Books sync issue that did not allow voided tickets to be synced
  • Fixed Dymo Label Printing for Windows 10 users
  • Selling a gift certificate with a credit card now adds the gift certificate correctly
  • Sales Benchmarks in the Business Summary view now shows the correct currency symbol based on regional settings
  • Warnings are now in place for using old builds of X-charge
  • Resolved issue that did not allow a tickets history to be viewed if ticket was deleted
  • Fixed conversion error in the client report
  • Corrected time clock screen issues when an employee had an apostrophe in the name
  • Fixed issue not allowing users to restore a database from an older version of SQL
Sept 28 - Version 12.0.0 Build 2002
  • Improved text message thumbnail preview
  • Resolved date display issue on software Dashboard
  • Client search now defaults to today
  • Fixed issue with recurring appointments and their tender types being blank
  • Improved software updating from lower versions
  • Updated sample database
  • Resolved issue with processing a credit card and the prompt for tips
  • Merging clients now merges their pre-paid services correctly
Sept 17 - Version 12.0.0 Build 2001
  • Resolved an issue with the Appointment Book not displaying multi-day appointments
  • Fixed Dashboard where Today’s Appointment were counting time blocks
  • Updated SQL installing DSI instance
  • Fixed X-charge printing error
  • Corrected Dashboard business and social tabs not password protected coming back into the dashboard screen
Sept 16 - Version 12.0.0 Build 2000
  • 123Pet Dashboard implemented including Today Dashboard and Business Summary Dashboard
  • Today Dashboard includes quick check-in and check-out feature
  • Two-way Appointment Text Confirmation implemented
  • Credit Card Processing Support for EMV implemented
  • Improvements to client lookup and service/product lookup screens
  • Improvements to Marketing screen and added over 30 new professional designed e-mail templates
  • Service/Product screen now features Smart Client Booking allowing for selection through client history
  • Improvements in appointment creation system for faster software performance
  • Password protection for Business Summary Dashboard implemented
  • Quick Select feature for client marketing wizard implemented
  • New e-mail template editor implemented

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